Terms of Use
Operating terms across SkyDibia customer, commerce, installation, hotspot, Platform and expansion relationships.
Last updated: 2026-09-27
These sections describe how SkyDibia presently delivers and protects the relevant service or customer relationship.
Sections marked Pending legal review identify standard legal or commercial clauses that are still being finalised with qualified Nigerian legal input.
1. Scope
These Terms cover the main SkyDibia customer and participant pathways: public Wi-Fi access, equipment and commerce orders, installation and configuration, designed solutions, hotspot-business services, the SkyDibia Platform, licensing discussions, support, and expansion or partner applications.
Where a specific order, quote, plan, service agreement, licence or written scope is issued, that confirmed commercial document defines the details of that engagement.
2. Public Wi-Fi access
- The active location and purchase flow show the available plan, price, validity and device allowance before payment.
- A voucher or access credential is private and should not be shared beyond the purchased entitlement.
- Coverage and performance are site- and device-dependent. SkyDibia does not present public Wi-Fi as universal coverage or a fixed guaranteed radius.
- Fair-usage and network-integrity controls apply to public Wi-Fi access.
3. Equipment, orders and fulfilment
- Products may be offered as equipment only, equipment with installation/configuration, or as part of a designed solution.
- Where a product is marked for quotation, assessment or current-price confirmation, the listing is not a promise of immediate stock, delivery date or final installed cost.
- Server-confirmed order details and payment status are used for fulfilment. A payment attempt that is not successfully verified does not create a paid order.
4. Installation, configuration and designed solutions
Installation and designed work may depend on site access, placement, cabling, power, compatibility, coverage, equipment availability and the agreed scope. Assessment may be required before a final design or price is confirmed.
Equipment-only purchase and professional installation are separate service choices unless the order or quote says otherwise.
5. Hotspot-business assessment and deployment
A hotspot assessment is an evaluation step. It does not guarantee profitability, site approval, funding, customer demand or automatic deployment. Where SkyDibia proceeds, the technical, commercial and operating responsibilities are defined before commitment.
6. SkyDibia Platform and licensing
- A Platform demonstration is informational and does not by itself create a software licence or hosted-service entitlement.
- A SkyDibia-supported hotspot deployment and independent Platform licensing are separate commercial pathways.
- Independent use requires an agreed scope covering architecture, authorised users, data responsibilities, support, permitted use and commercial terms.
7. Hosts, Technical Operators, Scouts and expansion participation
Applications and expressions of interest are assessed pathways. Submission does not create employment, assignment rights, guaranteed earnings, investment returns, territorial rights, ownership, funding commitments or automatic acceptance.
Each role has its own responsibilities and status; one role does not automatically grant another.
8. Acceptable use and customer responsibilities
Customers and users must not misuse credentials, bypass technical controls, interfere with networks or systems, resell access without authority, impersonate another person, use SkyDibia systems fraudulently or use the service for unlawful activity.
Relevant details are set out in the Fair Usage & Acceptable Use Policy and Security & Network Integrity page.
9. Returns, warranty, refunds and standard legal clauses
SkyDibia is still finalising standard public wording for product returns, manufacturer and service warranty treatment, installation remedies, liability allocation, dispute resolution, contract-formation rules and the standard terms for independent software licensing.
Until those clauses are formally published, SkyDibia should not present unapproved return, warranty, liability or licence promises as universal terms. Confirmed customer-specific commercial documents remain the source for agreed scope, pricing and fulfilment details.
10. Legal notice details
Standard notice details, governing-law wording and the final legal-review version of the cross-business Terms remain pending qualified Nigerian legal review.
Questions or support
For customer, operational or policy questions, contact support@skydibia.com or use SkyDibia Support.